Loubna Zarrou has her own consulting firm SpottingPotential and specializes in appreciative inquiry, strength-based management and happiness. She consults, coaches and facilitates professionals and organizations in enhancing (work) happiness. She uses appreciative inquiry and positive psychology. She is regularly asked to facilitate workshops and speak at conferences. Loubna’s first job was a position where the job description had not yet been defined. This gave her the opportunity to discover her talents and the way to use them to add value to the organization. This lesson and insight she brought to the government organization where she has been working for the past 13 years. Loubna spent the first 11 years as an IT auditor, then later as a change manager.
At the moment she works for the Ministry of Social Affairs and Employment in the Netherlands and the municipality of The Hague. In both organizations she is involved in implementing social innovation and participates in various communities in this field. Loubna’s passion is contributing to the creation of flourishing work environments in which employees experience happiness. She has a sharp and analytical outlook, thinks several steps ahead and is solution-oriented. She is described by others as a warm, involved, enthusiastic and inspiring person. Her goal: to create a happy world.